Legal & Compliance

Privacy Policy

Kacon Electronic is committed to protecting your privacy and handling your personal data with transparency and care.

Last Updated:

01

Overview & Scope

This Privacy Policy applies to Kacon Electronic ("we," "us," or "our"), a professional manufacturer and OEM/ODM supplier of industrial limit switches and micro switches, headquartered at No. 211 Weft Twelve Road, Yueqing Economic Development Zone, Yueqing City, Zhejiang Province, China.

This policy governs how we collect, use, store, and protect personal and business information submitted through our website, inquiry forms, email communications, and any other interactions with our B2B business operations.

By engaging with our website or submitting an inquiry, you agree to the practices described in this Privacy Policy. This policy is intended for business representatives, procurement managers, distributors, and other professionals interacting with Kacon Electronic in a B2B capacity.

Scope of Application

  • Our official website and all associated web pages
  • RFQ (Request for Quotation) and inquiry submissions
  • Email and telephone business communications
  • OEM/ODM project collaborations and sample requests
02

Information We Collect

We collect information necessary to fulfill B2B inquiries, process orders, and provide customized manufacturing services. The types of information we collect include:

Business Contact Information

Information provided when submitting inquiries, requesting quotes, or initiating OEM/ODM projects:

  • Full name & job title
  • Company / organization name
  • Business email address
  • Phone / fax number
  • Business mailing address
  • Country / region

Business & Project Information

Details related to procurement needs, customization requirements, and project specifications:

  • Product inquiries, target specifications, and volume requirements
  • OEM/ODM design briefs, technical drawings, and certification requirements
  • Industry sector and intended application of products
  • Sample request details and preferred delivery timelines

Technical & Usage Data

Automatically collected when you visit our website:

  • IP address, browser type, and operating system
  • Pages visited, time spent, and navigation paths
  • Referring URLs and search terms used to find our site
  • Cookie identifiers and session data (see Section 06)
03

How We Use Your Information

We use the information we collect solely for legitimate B2B business purposes. Specifically, we use your information to:

Process Inquiries & Quotations

Respond to RFQ submissions, prepare technical quotations, and communicate product specifications for KXL, KXM, ZXG, V15F, and V15G series products.

Manage OEM/ODM Projects

Coordinate product development workflows including design, tooling, certification, and mass production for custom switch solutions.

Business Communications

Send order confirmations, shipping updates, technical documentation, product catalogs, and relevant business correspondence.

Website Improvement & Analytics

Analyze website usage patterns to improve content, user experience, and the relevance of product information presented to B2B visitors.

Legal & Compliance Obligations

Maintain records required for export compliance, international trade regulations, and applicable data protection laws.

We do not sell your personal information to third parties, nor do we use it for unrelated marketing purposes without your explicit consent.

04

Information Sharing & Disclosure

Kacon Electronic does not sell, rent, or trade your personal or business information. We may share information only in the following limited circumstances:

Trusted Service Providers

We may engage third-party vendors for IT infrastructure, email delivery, logistics coordination, and payment processing. These providers are contractually bound to handle your data only as directed by us and in accordance with this policy.

Manufacturing & Logistics Partners

For OEM/ODM projects and order fulfillment, limited business contact information may be shared with certified logistics partners, freight forwarders, or certification bodies (e.g., UL, CE, CCC auditors) strictly as needed to complete your order.

Legal Requirements

We may disclose information when required by applicable law, court order, government regulation, or to protect the legal rights, safety, and property of Kacon Electronic or our clients.

Business Transfers

In the event of a merger, acquisition, or asset sale, business contact information may be transferred to the successor entity, subject to equivalent privacy protections.

05

Data Security & Protection

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

Encryption

SSL/TLS encryption for all data transmitted through our website and inquiry forms.

Access Control

Strict role-based access controls limiting data access to authorized personnel only.

Secure Storage

Business data stored on secured servers with regular backups and access logging.

Monitoring

Continuous security monitoring and periodic vulnerability assessments of our systems.

Important Note: While we implement robust security measures, no method of internet transmission or electronic storage is 100% secure. We encourage you to use secure channels and avoid sharing sensitive financial or proprietary information beyond what is necessary for your inquiry.

06

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website performance. We use the following types of cookies:

Cookie Type Purpose Required
Essential Cookies Enable core website functionality, form submissions, and session management Yes
Analytics Cookies Collect anonymized data on page visits and user behavior to improve our website Optional
Preference Cookies Remember language preferences and previously viewed product categories Optional

You can control cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to submit inquiries or access product information. For more information, refer to your browser's help documentation.

07

Data Retention

We retain personal and business information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law and business obligations.

RFQ

Inquiry & Quotation Records

Retained for up to 3 years from the date of last contact to support follow-up business development and reference for future orders.

ORD

Order & Transaction Records

Retained for a minimum of 7 years in compliance with Chinese accounting and trade regulations, and international export documentation requirements.

WEB

Website Analytics Data

Aggregated and anonymized analytics data retained for up to 26 months. Individual session data is purged within 90 days.

Upon expiry of the applicable retention period, data is securely deleted or anonymized in a manner that prevents re-identification.

08

Your Rights & Choices

Depending on your country of residence, you may have certain rights regarding your personal information. We respect and honor these rights:

Right of Access

Request a copy of the personal information we hold about you or your company.

Right to Rectification

Request correction of inaccurate or incomplete information in our records.

Right to Erasure

Request deletion of your data, subject to our legal retention obligations and active business relationships.

Right to Restrict Processing

Request that we limit the use of your data while a dispute or correction request is being resolved.

Right to Object

Object to the use of your information for business development or marketing communications.

Right to Data Portability

Request your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, please contact us at lrz@kacon.com.cn. We will respond to all verified requests within 30 business days. We may require identity verification before processing your request.

09

International Data Transfers

As a China-based manufacturer serving global B2B clients, your information may be processed and stored in the People's Republic of China. When you submit an inquiry from the European Union, United States, or other jurisdictions, your data is transferred to our servers in China.

We take appropriate safeguards to ensure that international data transfers comply with applicable regulations, including:

  • Implementing contractual clauses with service providers handling transferred data
  • Processing data only to the extent necessary to fulfill your B2B inquiry or order
  • Applying equivalent security standards regardless of where data is processed
  • Complying with China's Personal Information Protection Law (PIPL) and applicable international regulations

For EU-based clients, we process your data on the legal basis of contractual necessity (Article 6(1)(b) GDPR) for inquiry and order processing, and legitimate interests (Article 6(1)(f) GDPR) for business communications.

10

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our data compliance team:

Email

lrz@kacon.com.cn

Phone

+86 18858869771

Address

No.211 Weft Twelve Road, Yueqing Economic Development Zone, Zhejiang, China

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after updates constitutes acceptance of the revised policy.

Have questions about our data practices?

Our team responds to all privacy inquiries within 2 business days.

Contact Privacy Team
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